EasyDev.
Enterprise Readiness

Compliance & Data Rights

We align with modern regulatory frameworks to ensure your customer records are handled responsibly. Easily maintain data residency, review audit trails, and respect privacy rights.

GDPR Compliance Alignment

We fully respect user privacy and adhere to GDPR principles. Customers can download data archives or request immediate account purging via our DPA guidelines.

SOC 2 Readiness Roadmap

EasyDev is currently working on SOC 2 Type I readiness auditing. We continuously monitor access logs, enforce strict network topologies, and hold third-party vendor reviews.

Data Processing Agreement

We provide standard Data Processing Agreements (DPAs) for organizations requiring explicit compliance contracts regarding customer messaging data.

Regulatory Standards

Our services comply with regional IT standards and guidelines in India, ensuring data is managed responsibly and securely under local regulations.

Data Protection Officer

Exercising Your Privacy Rights

If your organization needs to sign a customized Data Processing Addendum (DPA) or if you want to make an inquiry regarding your data export options, please contact our Data Protection representative directly at dpo@easydev.in.

Requests for user right-to-be-forgotten erasure are processed and completed within 30 business days. We provide complete cryptographic deletion of matching lead tracking database logs.

Data Residency & Retention

Where Your Data Lives

  • •Primary: AWS Mumbai (ap-south-1) for Indian customers
  • •Backup: Encrypted backups in AWS Singapore (ap-southeast-1)
  • •EU Customers: Data stored in EU regions upon request

How Long We Keep It

  • •Active Accounts: Data retained for duration of subscription
  • •Cancelled: 90-day grace period, then permanent deletion
  • •Billing Records: 7 years (tax compliance)
  • •Logs: 12 months rolling (security audit)

Data Export & Portability

You own your data. Export all your customer conversations, lead data, and configuration at any time from your dashboard.

Full Data Export

Complete JSON/CSV export of all account data

Conversation Archive

Download WhatsApp & Email conversation history

API Access

Programmatic access to your data via REST API