How do projects usually start?

We begin with a short conversation to understand your goals, current challenges, and timelines. Based on that, we suggest a clear and practical plan.

What kind of projects do you work on?

We work on web applications, SaaS products, MVPs, backend systems, UI/UX improvements, and long-term product development.

Do you work with international clients?

Yes, we collaborate with teams worldwide and are comfortable working across different time zones.

Can you take over or improve an existing project?

Absolutely. We often audit existing codebases, fix issues, improve performance, and continue development without disrupting current users.

How do you handle communication during a project?

We keep communication simple and transparent using tools like Slack, email, and regular check-ins to ensure everything stays aligned.

Do you offer long-term support and maintenance?

Yes. Many clients work with us long-term for ongoing development, improvements, performance optimization, and technical support.

How do you estimate project timelines and cost?

After understanding the scope, we provide realistic estimates with clear milestones. We focus on predictable delivery rather than overpromising.

Can you help scale a product as usage grows?

Yes. We design systems with scalability in mind and help optimize infrastructure, performance, and architecture as growth increases.

What makes EasyDev different from other development agencies?

We work as partners, not just service providers. We care about product quality, long-term growth, and making smart technical decisions that support real business goals.

Privacy Policy | EasyDev

1. Overview

EasyDev (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with our platform — including our AI Communication Platform, Job Agent Service, and web development offerings.

Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you:

Personal Information

Full name, email address, phone number, and mailing address
Company name, job title, and business-related contact details
Billing information and payment records (processed securely via Razorpay)
Account credentials (passwords are stored in hashed form; we never store plain-text passwords)

Project & Service Data

Project requirements, specifications, and content you provide
Communication records — emails, messages, and support tickets
Files and documents uploaded for project delivery

Usage & Technical Data

Browser type, device information, operating system, and screen resolution
IP address, referring/exit pages, and clickstream data
Cookies, local storage, and analytics identifiers
API usage metrics, error logs, and performance data

3. How We Collect Information

We gather data through several channels:

Directly from you — when you fill out contact forms, create an account, subscribe to a plan, or communicate with our team.
Automatically — through cookies, server logs, and analytics tools when you browse our website or use our platform.
From third parties — such as payment processors (Razorpay), authentication providers (Google, GitHub, Microsoft), and infrastructure partners.

4. How We Use Your Information

We use the collected information for the following purposes:

To deliver, maintain, and improve our web development, SaaS, and AI services
To process payments, manage subscriptions, and handle billing inquiries
To communicate with you about projects, service updates, and support requests
To send newsletters, product updates, and marketing communications (with your consent)
To monitor and analyze usage trends, diagnose technical issues, and optimize performance
To detect, prevent, and address fraud, abuse, security incidents, and unauthorized activity
To comply with legal obligations and enforce our terms

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential cookies — required for authentication, session management, and core functionality
Analytics cookies — help us understand how visitors interact with our website
Preference cookies — remember your settings and preferences for future visits

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website and platform.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

Service providers — trusted third parties (hosting, payment processing, email delivery) who assist in operating our services, bound by confidentiality agreements
Legal compliance — when required by law, regulation, legal process, or governmental request
Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, where your data may be transferred to the successor entity
With your consent — when you explicitly authorize us to share your information

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information:

End-to-end encryption for data in transit (TLS/SSL)
Encrypted storage for sensitive data at rest
Role-based access control (RBAC) and multi-factor authentication
Regular security audits, vulnerability assessments, and penetration testing
Restricted employee access to personal data on a need-to-know basis

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any suspected breach.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

Access — request a copy of the personal data we hold about you
Correction — request that we correct inaccurate or incomplete data
Deletion — request that we delete your personal data (subject to legal obligations)
Portability — request a machine-readable export of your data
Opt-out — unsubscribe from marketing emails or disable non-essential cookies
Restrict processing — request that we limit how we use your data

To exercise any of these rights, contact us at contact@easydev.in. We will respond within 30 days.

10. Third-Party Links

Our website and platform may contain links to third-party websites, plugins, or services (e.g., GitHub repositories, payment gateways, social media). These third parties operate independently and have their own privacy practices. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

12. International Data Transfers

Your data may be processed and stored in India or other countries where our service providers operate. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place to protect your information during such transfers.

13. AI-Powered Features & Third-Party AI Processing

Our AI Communication Platform and Job Agent Service use third-party large language model (LLM) providers to generate responses, classify content, and automate communication workflows. Depending on availability, cost, and reliability, message content may be processed by one or more providers — which can include OpenAI, Anthropic, Google, Groq, OpenRouter, DeepSeek, Cerebras, and Ollama-hosted models. We automatically fail over between providers to keep the service available; the specific provider handling any given request isn't surfaced to you in real time.

Message content sent to an AI provider is used solely to generate the requested response — not for any purpose unrelated to your request.
We do not use your conversation data to train our own AI models, and we do not authorize third-party providers to use data submitted through our platform to train theirs.
AI-processed content is retained only as long as necessary to provide the service, consistent with §8 (Data Retention) above.
You can request human review of AI-generated output, or escalate to our support team, at any time via contact@easydev.in.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and revise the “Last Updated” date. Material changes will be communicated through our website or via email where we have your contact details. Your continued use of our services after such changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Email: contact@easydev.in
Address: B-12, Andheri West, Mumbai, Maharashtra 400058, India