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Find detailed guides on using the EasyDev platforms, managing channels, configuration settings, and subscriptions.
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AI Communication Platform
Connecting WhatsApp & Email Channels
How channel integration works today, what's self-service now, and what's still handled as guided setup rather than a one-click dashboard flow.
How Your AI Assistant Gets Trained
What's real today in how the AI agent is configured with instructions, tone, and knowledge documents — and what's still guided setup rather than a self-service dashboard.
Getting Consistent, Accurate Answers on Critical Topics
How to get reliable, repeatable answers to important questions (refunds, pricing, policies) and how reply approval works before messages go out.
Tracking Usage & Auto-Reply Analytics
What usage metrics EasyDev tracks for your AI Communication workspace, and how to request a report.
AI Job Agent
Setting Up Your Job Agent Profile Preferences
A complete step-by-step guide on configuring target roles, remote preference, salary brackets, and location configurations in the Job Agent dashboard.
Running an ATS Resume Scan & Analysis
Learn how to upload multiple resume versions, run ATS keyword matching checks, and review suggestions to pass automated recruiter screeners.
How the Auto-Apply Job Search Engine Works
An operational overview of the job matching algorithm, scoring thresholds, application queues, and tracking recruiter views.
Understanding Company Trust Scores
How the Job Agent scores companies for trustworthiness before you apply, and what to do if a listing looks suspicious.
Tracking Interviews and Offers (Premium)
How to log interview rounds, record offers, and keep recruiter conversations in one place on the Premium plan.
AI Recruiter Outreach (Premium)
How AI-drafted outreach emails to recruiters work, the email types available, and how sending and tracking works.
Billing & Subscriptions
Supported Payment Methods
A billing guide detailing how to complete SaaS checkout with Razorpay (cards, UPI, netbanking), and how custom agency projects are invoiced separately.
GST & Tax on Your EasyDev Subscription
Why no GST is charged on subscriptions today, and where any tax on your payment actually gets calculated and shown.
Refund Policy & Money-Back Guarantee
Understand our 7-day money-back guarantee, the annual-plan pro-rata refund window, and metered usage refund rules.
How to Cancel Your Subscription
A guide on how to cancel your Starter, Pro, or Premium plan, what happens to your configuration data, and preventing automatic trial conversions.
EasyDev Subscription Plans & Service Limits
A complete reference guide detailing subscription prices, auto-reply quotas, resume allocations, and custom agency engagement midpoints.
Viewing and Paying Your Invoices
Where to find your invoice history, what each invoice shows, and how to pay an outstanding invoice online.
Managing Your Saved Payment Cards
How to add, view, set a default, and remove saved cards used for subscription renewals.
Understanding Your Subscription Status
What each subscription status (trial, active, past due, cancelled, expired) means and what it does to your access.
Using Coupon & Promo Codes
How to apply a coupon code at checkout, how the discount is calculated, and what to do if a code doesn't work.
What to Do When a Payment Fails
Step-by-step recovery when a renewal charge or trial-conversion charge fails, so you don't lose access.
Account & App Launch
Launching Your Purchased Apps via Single Sign-On (SSO)
A step-by-step walkthrough explaining the launch buttons, short-lived token handshakes, and troubleshooting SSO redirect issues.
Managing Team Members and Workspace Access
How to invite teammates to your workspace, configure member roles, and configure feature access permissions.
Setting Up Two-Factor Authentication (2FA)
How to enable authenticator-app 2FA on your EasyDev account, use backup codes, and turn it off if needed.
Managing Multiple EasyDev Products From One Account
How one EasyDev login gives you access to every product you've purchased, and how to switch between them.
Security & Data Privacy
Data Encryption, RBAC, and LLM Privacy
Understand the details of our platform security, JWT sessions encryption, role access controls, and how we handle customer chats data.
Trust Center & Compliance Standards
Explore our GDPR alignment, SOC 2 compliance readiness roadmap, and data processor policies.
Security Operations & Vulnerability Reporting
How we secure servers, run penetration tests, isolate tenant datastores, and handle vulnerability disclosures.
Deleting Your Account
How to permanently delete your EasyDev account, what it cancels and removes, and what to do if you just want your data instead.
Managing Your Active Sessions
How to see every device logged into your account and revoke access from a lost or old device.
Getting Started
Activating and Managing Your 3-Day Free Trial
Everything you need to know about registering, activating trials, credit card verification, and automatic conversion.
Common Error Codes & Resolutions
A troubleshooting manual for common portal error codes, rate limits, browser storage issues, and API gateway timeouts.